Solution: Unplug the Elgato Game Capture HD hardware from the Mac or PC, and video source. Solution: Quit the Elgato Game Capture HD software, and then launch it again.Ģ) The Elgato Gaming hardware may need to be reset. Please try the following steps to see if they help with this issue:ġ) The Elgato Game Capture HD software may need to be reset. This could be an issue with the USB connection, or some unusual error in the software or hardware. Then Elgato Game Capture HD software can't fully communicate with the Elgato Game Capture HD hardware. 'Connect your capture device to get started' If you see a message in Elgato Game Capture HD software that
